In the spring of 2016, the chief executive officer of Agoda Company Pte. Ltd. (Agoda), a subsidiary of The Priceline Group, Inc., wanted to transform the firm’s human resource practices using data analytics. The idea was not just to get more data, but to use this data to help managers gain insights to make better decisions. The three main focal areas of this exercise were recruitment, performance evaluation, and compensation. As key executives worked at transforming Agoda into an organization that emphasized people and development, they faced various challenges related to collecting, managing, and leveraging large volumes of data.
安可达:人员分析与企业文化(A) Agoda: People Analytics and Business Culture (A) (Simplified Chinese version)
Kenneth Goh, Ken Mark
Product #:W34051
Supplier:Ivey
Discipline:Organizational Behaviour/Leadership
Setting:Thailand, 2016
Subjects:
Industries:
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Learning Objectives
- 确认使用行为追踪数据的不同方式。
- 评估组织文化对组织职能和管理实践的影响。
- 分析人力资源分析的缺点。
- 评估人力资源实践变化对员工的潜在影响。
- 确认实施新系统的困难性。
- 讨论透明度和隐私需求之间的平衡。
- 了解并克服将人力资源战略转化为实践所产生的问题。
This case can be used in human resource classes to explore the role of human resources in organizational culture development and the use of data analytics in making personnel management decisions.