ABB B&R China: Designing an Organization for Sustainable Innovation
Xiaorong Chen, Zhanzhong Shi, Ning Su, Xianggang Liu
Product #:W47227
Supplier:Ivey
Discipline:Operations Management, Strategy
Setting:2025
Industries:
Your Price:$9.71
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Learning Objectives
After studying this case, students should be able to do the following:
- Learn the dual strategy of exploiting existing markets and incrementally exploring new markets.
- Understand the importance of value cocreation and the specific mechanisms for achieving it.
- Explore theories related to service innovation and dynamic service innovation capabilities.
- Examine how companies overcome the service paradox in the process of service innovation.