Being a Change Agent (A): Lessons from a Lynch Mob

Name: Being a Change Agent (A): Lessons from a Lynch Mob (English version)
SKU: IN-S911

Gaba, Vibha; Pant, Indira; Puranam, Phanish

Product #:IN-S911

Supplier:INSEAD

Discipline:General Management

Setting:India

Details:Case (PDF) • 10 pages • 2014-11-24 (Rev: 2019-08-31)

Subjects:

Change management Corporate social responsibility Organizational change

Geography:

India Asia

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$9.71

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"Being a Change Agent"is a three-part case series set in a rural district of Assam in India. It describes the efforts made by Kuladhar Saikia, Deputy Inspector General of Police in the early 2000s, to tackle witchcraft-related crimes that were prevalent in this isolated and economically backward part of the country.

Learning Objectives

This is a case about implementing change with a focus on the role of change leaders in the process. It highlights the leader's role in setting a strategic direction, communicating it well, and influencing others to put their efforts behind the change especially in a context with limited resources and no visible sense of urgency.