Bob Chen

Name: Bob Chen (English version)
SKU: 9A91C005

Joseph J. DiStefano; Neil R. Abramson

Product #:9A91C005

Supplier:Ivey

Discipline:International Business, Organizational Behaviour/Leadership

Setting:Canada, 1990

Details:Role-Play (PDF) • 8 pages • 1991-01-01 (Rev: 2003-05-26)

Subjects:

Business management Organizational culture International business Organizational behavior

Geography:

Canada North America

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$10.54

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A senior accountant in a large accounting firm, is on the verge of resigning. He faces a sensitive meeting with the managing partner of the new venture practice. A native of Hong Kong, the senior accountant has been given a temporary assignment to audit when he wants to specialize in tax. A serious misunderstanding, partially involving cultural differences, has evolved over this assignment. A companion case, David Shorter, describes the situation from the managing partner's point of view. The pair of cases are designed for use in a role play.

This is a Role-play case tailored for case method and experiential learning.

Learning Objectives

To show the impact of culture on communications, in particular on career management, when people of two different cultures are involved.
To show the impact of domestic diversity on managing employees.
To show the dangers of assuming you understand another culture and the difference between understanding and behavior.
To show the links between organizational strategy and the operational skill needed to implement it
To practice applying the MCI model, including the variations in value orientations framework (Map) as part of the analysis.