Changsheng Bio-Technology Co. Ltd. (China): Fallout from the Vaccines Scandal

Name: Changsheng Bio-Technology Co. Ltd. (China): Fallout from the Vaccines Scandal
SKU: 9B19C027_P

Thompson S.H. Teo; Jialiang Liu

Product #:9B19C027_P

Supplier:Ivey/NUS

Discipline:International Business, Organizational Behaviour/Leadership

Setting:China, 2018

Details:Case (PDF) • 9 pages • 2019-09-27

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In 2018, Changsheng Bio-technology Co., Ltd. (Changsheng), a leading biopharmaceutical company and one of the market leaders in vaccines, was found to have falsified its production and inspection data and to have sold substandard vaccines in the Chinese market. The unethical conduct triggered widespread public anger and immediate government intervention. What actions could Changsheng take to mitigate the effect of this scandal?

Learning Objectives

This case study is suitable for an undergraduate- or graduate-level course on business ethics in emerging economies, organizational behaviour, or corporate social responsibility. After working through the case and assignment questions, students will be able to do the following:

Understand the complexity and contributing factors behind the scandal and describe the roles of various players: Changsheng, the Chinese government, and social media.
Propose strategies to counteract and mitigate the effects of unethical conduct.
Recommend what actions could have been taken to prevent the wrongdoing and to enhance quality control in the production line, given the high complexity of and lack of transparency in the situation.

Changsheng Bio-Technology Co. Ltd. (China): Fallout from the Vaccines Scandal

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Learning Objectives