<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PHTV9K7" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to Main Content
Product cover image for Comfort Remote Site Services Ltd.

Comfort Remote Site Services Ltd.

Elizabeth M.A. Grasby; Jimmy Wang

Product #:9B18M105
Supplier:Ivey
Discipline:General Management
Setting:Canada, 2016
Details:Case (PDF) • 9 pages • 2018-07-20

Subjects:

Leadership and managing peopleManagement

Industries:

Food and beverage sector

Geography:

CanadaNorth America
Your Price:$10.54

Purchase this material with a free Educator Account and enjoy more benefits:

  • Free Educator Copy
  • Free Teaching Notes
  • Build your coursepack
  • Discounted academic price

Comfort Remote Site Services Ltd. (Comfort) was a remote-site food service company based in Oakville, Ontario. The chairman and chief executive officer (CEO) of Comfort was preparing a bid for the catering, housekeeping, and janitorial services for the Gregory Mine, an iron ore mine owned by Yellowstone Mining and located 320 kilometres north of Yukon, Canada. The remote food services industry involved a highly competitive bidding (often closed) process. Revenues in the industry had declined by 30 per cent in 2015 due to a weak global economy, and a subsequent downturn had occurred in natural resource commodity prices. The CEO must work through the financial analysis before deciding on whether to submit a bid.

Learning Objectives

This case is best suited for a managerial accounting or finance course at the undergraduate level. Students should have a solid understanding of basic business analytical tools and the ability to know which tools to apply to analyze the case. The case can also be used as a testing vehicle. Full analysis of the case requires students to do the following:
  • Complete an external (industry, competitive, consumer) analysis.
  • Complete an internal (corporate capabilities, statement of cash flows, ratio) analysis.
  • Complete a financial analysis for each of the catering, housekeeping, and janitorial services for the Gregory Mine work.
  • Decide, as the CEO, whether to submit a bid.
  • Devise an action plan and a contingency plan.
Loading
Case Study: Comfort Remote Site Services Ltd. (English version) | Ivey Publishing