Communicating in a Crisis

Name: Communicating in a Crisis (English version)
SKU: 9B04C021

Christina A. Cavanagh

Product #:9B04C021

Supplier:Ivey

Discipline:Communications, Organizational Behaviour/Leadership

Setting:2004

Details:Note (PDF) • 8 pages • 2004-06-24 (Rev: 2009-10-07)

Subjects:

Public relations Crisis management Contingency planning Corporate communications Business management Risk management Marketing communications Sales and marketing Organizational culture Organizational behavior

Industries:

Public administration and nonprofits

Your Price:

$10.54

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Success in navigating through a crisis situation requires good planning, sound judgement and swift reaction. This note provides a set of detailed guidelines on business crisis management. Areas covered include crisis definition, key principles and a step-by-step assessment of what to do when one occurs.