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Product cover image for Green Hills Hospital: Leading Change Management

Green Hills Hospital: Leading Change Management

Jim Kayalar

Product #:9B12C037
Supplier:Ivey
Discipline:International Business, Organizational Behaviour/Leadership
Setting:Asia, 2011
Details:Case (PDF) • 11 pages • 2012-09-26 (Rev: 2012-09-24)

Subjects:

Change managementOrganizational changeStrategyOrganizational developmentFinancial restructuringInsolvencyBusiness managementOrganizational cultureInternational businessOrganizational behavior

Industries:

Healthcare sector

Geography:

Asia
Your Price:$10.54

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The case presents a change initiative at a large health care facility that aims to maximize shareholder value by introducing lean health care. While change management performance can be measured in financial terms, what happens when a mishandled change initiative starts to endanger the lives of patients?

Learning Objectives

  • To apply Kotter’s eight-step change process and Toyota’s lean manufacturing methods in an active hospital setting.

  • To observe symptoms, use inductive reasoning to illustrate core problem areas, diagnose causes of failure and suggest alternative courses of action.
  • To understand the Asian background and the interrelationships between multi-faceted Asian cultures and their respective workplace paradigms and management styles demonstrates the complexity of change initiatives in Asia.
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Case Study: Green Hills Hospital: Leading Change Management (English version) | Ivey Publishing