Hopes Critical Care: Scale-up of a Tele-Intensive Care Solution

Name: Hopes Critical Care: Scale-up of a Tele-Intensive Care Solution (English version)
SKU: ISB321

Sunder M, Vijaya; Raman, Meghna; Seshadri, D.V.R.

Product #:ISB321

Supplier:Indian School of Business

Discipline:Strategy

Details:Case (PDF) • 14 pages • 2022-05-27

Subjects:

Business models Growth strategy Innovation Strategy Corporate strategy Strategy

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Learning Objectives

The objective of this case is to study an innovative business model, the tele-ICU model, which enables an intensivist to remotely manage 60-80 critical care patients across multiple locations from a command center in contrast to 10-12 patients managed by an on-location intensivist. The case covers various aspects of executing and scaling up a tele-ICU model, including crafting an innovative business model, navigating the barriers to adoption, and crafting a robust growth strategy.