How AI Will - and Won't - Change the Way You Manage

Digitalization, big data, machine learning, robotics and artificial intelligence are reshaping industries, making once strong business models obsolete, growing new enterprises with different capabilities and skill sets, disrupting companies and communities, and ushering in social change. What are the key issues for leadership, governance and management? What new competencies are needed? How should executives respond? In this article, IESE professors Bruno Cassiman, Marta Elvira, Sandra Sieber and Anneloes Raes discuss the impact of AI on strategy, talent management, corporate governance, IT management and organizational culture, respectively. Then, Jordi Canals wraps up the discussion by reiterating the enduring role of general managers in this new paradigm. He highlights the fundamental leadership questions that CEOs and senior executives will need to grapple with in this new, fast-changing business world.