How ChatGPT Can and Can't Help Managers Design Better Job Roles

Name: How ChatGPT Can and Can't Help Managers Design Better Job Roles (English version)
SKU: SMR65215

Fangfang Zhang; Sharon K. Parker

Product #:SMR65215

Supplier:MIT Sloan Management Review

Discipline:General Management

Details:Article (PDF) • 9 pages • 2023-11-01

Subjects:

Talent management Human resource management Leadership and managing people Management

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Poorly designed job roles hurt employee engagement and retention. The problem: Many managers don’t know how to create healthy, productive roles. New research shows that ChatGPT can bridge this knowledge gap and help leaders improve work design. But managers must understand the pros and cons of using generative AI technology for this task and how to do so effectively.