How to Productively Disagree on Tough Topics

Name: How to Productively Disagree on Tough Topics (English version)
SKU: SMR65213

Kenji Yoshino; David Glasgow

Product #:SMR65213

Supplier:MIT Sloan Management Review

Discipline:Operations Management

Details:Article (PDF) • 10 pages • 2023-11-01

Subjects:

Organizational behavior Teams Organizational culture Collaboration and teams Business management Operations and supply chain management

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Disagreements about identity, diversity, and justice are some of the thorniest conversations taking place in today’s workplaces. Kenji Yoshino and David Glasgow, cofounders of the Meltzer Center for Diversity, Inclusion, and Belonging at NYU School of Law and coauthors of the book Say the Right Thing, offer leaders four strategies for interactions that can foster empathy and respect and help rein in anger and defensiveness.