Immersive Training: Building the Police Force of the 21st Century (Part A)

Name: Immersive Training: Building the Police Force of the 21st Century (Part A) (English version)
SKU: HEC323

BOURHIS, Anne; Sardais, Cyrille

Product #:HEC323

Supplier:HEC Montreal

Discipline:Human Resource Management

Setting:Canada

Details:Case (PDF) • 7 pages • 2022-07-12

Subjects:

Core competencies Management training Organizational culture Corporate strategy Developing employees Business management Organizational culture Organizational behavior

Geography:

Canada North America

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This two-part case describes the efforts of the Longueuil agglomeration police department (SPAL) and Fady Dagher, its chief of police, to improve relationships between the officers and the communities they serve. In the wake of a policy implemented by the Quebec government to create a more community-based police force, the SPAL had adopted a community policing approach to this effect. The focus of this case is the fundamental transformation of police culture to highlight not just protection but also collaboration, with the police also playing a social role.

Learning Objectives

Study various approaches to developing interpersonal skills. Study the question of skill development as a mechanism for transforming culture. Make the link between initial selection criteria and the need to develop competencies. Acquire a better understanding of the complexity of issues linked to diversity and the transformation of an organizational culture.