Improve Key Performance Indicators With AI

Name: Improve Key Performance Indicators With AI (English version)
SKU: SMR65108

Michael Schrage; David Kiron; François Candelon; Shervin Khodabandeh; Michael Chu

Product #:SMR65108

Supplier:MIT Sloan Management Review

Discipline:General Management

Details:Article (PDF) • 11 pages • 2023-08-01

Subjects:

Strategy Leadership and managing people Management

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In this second article in a series of four, the researchers behind the 2023 MIT Sloan Management Review-BCG Artificial Intelligence and Business Strategy Big Ideas research project offer a framework — improve-create-establish, or ICE — for enhancing strategic measurement with artificial intelligence. Examples from companies such as Wayfair and DBS Bank help illustrate the potential benefits of using AI to improve KPIs.