Johannes Van Den Bosch Receives A Reply

Name: Johannes Van Den Bosch Receives A Reply (English version)
SKU: IMD-3-0964

DiStefano, Joseph J.

Product #:IMD-3-0964

Supplier:IMD

Discipline:Strategy

Setting:Mexico;Netherlands, 1999

Details:Case (PDF) • 2 pages • 2019-01-17 (Rev: 2019-01-17)

Subjects:

Strategy

Geography:

Mexico North America Netherlands Europe

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$10.54

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The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner's email (see IMD-3-0963) about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez's reply. He wonders what to do now.