Kristen's Cookie Co. (A)

Name: Kristen's Cookie Co. (A) (English version)
SKU: 686093

Bohn, Roger E.

Product #:686093

Supplier:Harvard Business School

Discipline:Operations Management

Setting:Massachusetts

Details:Case (PDF) • 3 pages • 1986-01-21 (Rev: 2006-07-13)

Subjects:

Capacity analysis Pricing strategy Supply chain management Sales and marketing Business management Operations and supply chain management

Geography:

Massachusetts United States

Your Price:

$11.64

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The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity, bottlenecks, and throughput times. Students should be able to make several useful suggestions for improving the system. The case ends with a series of open-ended questions.