Managing Knowledge at Booz-Allen & Hamilton: Knowledge On-Line and Off (A)

Name: Managing Knowledge at Booz-Allen & Hamilton: Knowledge On-Line and Off (A) (English version)
SKU: IN-S571

Weeks, John;Galunic, D. Charles

Product #:IN-S571

Supplier:INSEAD

Discipline:Organizational Behaviour/Leadership

Details:Case (PDF) • 19 pages • 1999-08-01

Subjects:

Organizational behavior Leadership Knowledge management Organizational culture

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Case A: The authors believe that knowledge management is a convergence of at least three factors: an appreciation of knowledge issues, the availability of sophisticated IT technology, and the managerial competence to suitably craft jobs and culture. This case takes the reader through the experiences of Booz-Allen & Hamilton in crafting their knowledge system and dealing with these factors.