Margaret Jefferson: Performance Issue at a Performing Arts Company (A)

Lyn Purdy; James O'Brien

Product #:9B12C024

Supplier:Ivey

Discipline:General Management, Organizational Behaviour/Leadership

Setting:Canada, 2010

Details:Role-Play (PDF) • 4 pages • 2012-05-17

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This case series describes a general manager’s decision of whether to fire an employee at a performing arts company. The scope of the case includes the organization of the company, the decision to hire the employee, his performance, and the decision to end the employment relationship. The general manager’s selection practices are described, and two role-playing exercises are included.

This is a Role-play case tailored for case method and experiential learning.

Learning Objectives

To illustrate typical hiring practices in small organizational settings, including elements of best practice and exceptions that may occur.
To show the interdependence of hiring, performance management, and exit decisions.
To build awareness of the emotional content of firing decisions, and to show how procedures may be implemented to protect an organization’s interests while treating employees with dignity and respect.

Margaret Jefferson: Performance Issue at a Performing Arts Company (A)

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Learning Objectives