Challenge your students to design a product that maximizes customer satisfaction. This microsimulation bundle provides a training ground for experimenting with and applying key product design concepts. It includes two interactive microsimulations: Fundamentals of Product Design and Product Design and Market Response Functions. Students will learn to use market research data to guide the product design process, discovering that customers buy products for their benefits rather than for specific features or components. They will explore positive and negative correlations between benefits and components, identifying which product components meet customer needs and which detract from customer satisfaction. Students will also examine common market response functions and identify the response functions of various product features across different product categories. Through hands-on exercises, students will learn to interview potential customers to determine their preferences, gather data on customer behavior, and deduce market response functions for product features.
Each microsimulation culminates in a practical business challenge that requires students to apply their new knowledge to design a product that meets the needs of a specific customer segment. The bite-sized format, quick delivery, and self-paced structure maximize students' focus, engagement, and knowledge retention. Marketplace microsimulations can be scheduled to align with relevant topics as they are introduced throughout the course. They can be used in a flipped classroom model as self-study prior to a class session, or in class to prompt rich discussion.
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Marketplace Simulations: Product Design
Ernest R. Cadotte, Marketplace Simulations
Product #:G-6009-MIC_P
Supplier:Marketplace Simulations
Discipline:Entrepreneurship, Marketing
Your Price:$34.74
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Learning Objectives
- Understand relationships between product components and the benefits that satisfy customers' needs
- Define correlations between product components and desired benefits
- Learn to gather customer behavior data and interview customers about their preferences
- Identify market response functions for product features
- Analyze interview results and industry research data to deduce response functions
- Use market response functions to identify product components that maximize customer satisfaction