Royal Bank of Canada: Transforming Managers (B)

Name: Royal Bank of Canada: Transforming Managers (B) (English version)
SKU: HR42B

Shaw, Kathryn;Schifrin, Debra

Product #:HR42B

Supplier:Stanford University

Discipline:Organizational Behaviour/Leadership

Details:Supplemental Case (PDF) • 2 pages • 2015-06-16

Subjects:

Human resource management Organizational culture Career advancement Change management Business management Careers Strategy Organizational culture Organizational behavior

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The 2015 case Royal Bank of Canada: Transforming Managers (B) details the success of the manager improvement pilot intervention program discussed in the companion case, Royal Bank of Canada: Transforming Managers (A). Within one year, the division that ran the program, the Canadian Banking operations division, saw marked improvement in nearly all of the managers who participated in the program. Based on these results, the division continued to hone the intervention program details, and RBC expanded the program across the bank.