This is a Role-play case designed to enhance experiential learning.
Scaling Innovations through Collaboration
Angela Greco, Mazi Raz, Pratima Bansal
Product #:W27084
Supplier:Ivey
Discipline:General Management
Setting:Canada, 2021
Subjects:
Industries:
Geography:
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Learning Objectives
- Within innovation courses, it highlights the fundamental tensions between product and business-model innovation.
- Within systems thinking courses, it illustrates how to work through ambiguity without compromising complexity.
- Within strategy courses, it illustrates that some decisions are rife with tensions that cannot be solved but can be navigated.
- Within courses on governance, it differentiate between collaborations lacking a process owner and a concrete outcome, and collaborations that are self-organized without a concrete outcome.
The key objective in this role-play is to embed the advanced automation technologies in the manufacturing process in ways that make business sense. This role-play makes it evident that interorganizational collaborations differ from negotiations in which parties search for winwin solutions. The role-play quickly points to ambiguities in goals and processes and to inherent trade-offs or tensions that cannot easily be negotiated away. It is important to note that no technical knowledge is needed to engage in this role-play. By the end of the exercise, students will be able to
- position interorganizational collaboration as responses to complex, systems-level problems;
- recognize opportunities for collaboration outside of the common transactional partnerships;
- understand and diagnose the nature of tensions inherent in interorganizational collaboration;
- recognize that most technologies are systems in themselves that require integration;
- attend to the nuances of advanced technologies in terms of innovation, adoption, and scale;
- assess how collaboration processes benefit from determining higher value goals and yet require attention to the details of verification and validation processes; and
- compare the role of central versus distributed leadership in interorganizational collaboration.