The Benefits and Risks of Knowledge Process Outsourcing

Name: The Benefits and Risks of Knowledge Process Outsourcing (English version)
SKU: 9B10TC09

Carlos Sanchez

Product #:9B10TC09

Supplier:Ivey Business Journal

Discipline:General Management

Details:Article (PDF) • 7 pages • 2010-05-01

Subjects:

Knowledge management Business management Leadership and managing people Management

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Competitive knowledge is increasingly being outsourced to Knowledge Process Outsourcing (KPO) vendors, indicating a shift in the opinion that core business activities cannot be outsourced. The KPO opportunity represents both risks and benefits, and managers must find ways to avoid costly failures. This article describes the risks and benefits of pursuing a KPO strategy.