The Best Bank for a Better World : The Third Wave of Transformation in DBS

Name: The Best Bank for a Better World : The Third Wave of Transformation in DBS (English version)
SKU: AB23005

Siew Kien SIA; Ronald HEE; Peter WEILL (MIT Sloan CISR)

Product #:AB23005

Supplier:The Asian Business Case Centre, NTU

Discipline:Strategy

Setting:Singapore, 2023

Details:Case (PDF) • 25 pages • 2023-06-27

Subjects:

Digital transformation Business management Strategy

Geography:

Singapore Asia

Your Price:

$10.54

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After being named the “best bank in the world”, DBS set its sights to be “the best bank for a better world” in its third wave of transformation. The bank leveraged its digital capabilities (now a key competitive advantage) to drive broader social changes around sustainability and to seize new market opportunities for growth. Yet, a host of VUCA factors continue to emerge on the horizon. How can DBS aim to do good and do well in this new wave of transformation? What are some strategic next steps it should consider, as it ponders the future of banking?