Trimster: How Payment Modes Cause Order Returns
Jaya Priyadarshini, Rajesh Kumar Singh, Ritu Srivastava
Product #:W36183
Supplier:MDI/Ivey
Discipline:Entrepreneurship, General Management
Setting:India, 2022
Your Price:$9.71
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Learning Objectives
- Understand the role of customer relationship management (CRM) in e-commerce start-ups.
- Analyze the financial challenges faced by e-commerce businesses attempting to stay competitive while reducing operations costs.
- Analyze an organization’s income statement and predict how the company’s finances would be affected by the use of different modes of payment in order to facilitate decision-making.