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Product cover image for Vodafone Idea Merger - Unpacking IS Integration Strategies

Vodafone Idea Merger - Unpacking IS Integration Strategies

Himanshu Shekhar Mahanta, Ambuj Anand

Product #:W41351
Supplier:Ivey
Discipline:Information Systems, Organizational Behaviour/Leadership
Setting:Bangladesh, India, Sri Lanka, United Kingdom, 2018
Details:Case (PDF) • 7 pages • 2025-02-11

Subjects:

Technology and analyticsOrganizational cultureInformation systemsOrganizational behavior

Industries:

Information technology and telecom sector

Geography:

BangladeshIndiaSri LankaUnited KingdomAsiaEurope
Your Price:$9.71

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The successful integration of information systems (ISs) in any merger and acquisition (M&A) was crucial for achieving the expected synergies of the transaction. This case described the journey of the merger of two telecom giants in India, Vodafone India Limited and Idea Cellular Limited, into Vodafone Idea Limited (Vodafone Idea), India’s largest telecom services provider at the time of the merger in August 2018. The case invited students to understand the varied dilemmas that Vodafone Idea’s chief information officer faced in conducting large-scale application-integration exercises and making decisions that would have a long-term impact on the IS operating model for the merged entity.

Learning Objectives

The case is designed to introduce students to the different aspects that must be considered during an M&A for IS integration of the two merging entities. The case can be used in management programs at the graduate level in courses on ISs and post-merger integration. Additionally, the case is relevant to enterprises with a strong dependency on ISs and a likelihood of engaging in an M&A. After working through the case and assignment questions, students will be able to do the following:
  • Identify the challenges involved in integrating ISs during an M&A.
  • Develop an understanding of the various options available to address IS integration challenges in the context of an M&A.
  • Analyze the complexities and trade-offs confronted by IS leadership in an M&A.
  • Explore the contextual issues, specific challenges, and strategies for change management and cultural integration in relation to ISs.
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Case Study: Vodafone Idea Merger - Unpacking IS Integration Strategies (English version) | Ivey Publishing