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Product cover image for Williams HR Law: Aligning Growth with Purpose and Values

Williams HR Law: Aligning Growth with Purpose and Values

Alison Konrad, Vania Sakelaris

Product #:W28528
Supplier:Ivey
Discipline:Operations Management, Organizational Behaviour/Leadership
Setting:Canada, 2021
Details:Case (PDF) • 7 pages • 2022-06-06

Subjects:

GenderDiversity and inclusionBusiness managementOrganizational cultureOperations and supply chain managementOrganizational behavior

Industries:

Business services sector

Geography:

North AmericaCanada
Your Price:$9.71

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The case highlights the challenges encountered by Laura Williams, founder and owner of Williams HR Law, a firm based in Toronto, Ontario, providing a full range of legal services on labour, employment law, and human resources (HR) matters. Demand for the firm’s services grew exponentially in 2020 following the tragic death of George Floyd and due to the ongoing workplace challenges encountered during the global pandemic. Williams faced decisions regarding the best and most sustainable ways to address increasing demand. She had solidified her reputation in the marketplace as an “advocate-of-choice” and was mindful of ensuring that her growth decisions did not negatively affect her brand or impact the organizational culture she had proudly developed. She was committed to ensuring that her growth aligned with her purpose—to provide best-in-class legal support that enabled clients to make informed decision-making and diffuse workplace issues before they escalated.

Learning Objectives

This case is well-suited for undergraduate- and graduate-level courses in organizational behaviour and leadership. After working through the case and assignment questions, students will be able to do the following:
  • Understand the importance of the alignment of business operations with vision, mission, and values.
  • Familiarize themselves with HR issues that organizations encounter with respect to culture.
  • Learn effective techniques for building an empowering organizational culture.
  • Build an understanding of authentic leadership and its related benefits.
  • Build an understanding of the importance and benefit of proactive versus reactive legal interventions from a business perspective.
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Case Study: Williams HR Law: Aligning Growth with Purpose and Values (English version) | Ivey Publishing