<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PHTV9K7" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to Main Content
Product cover image for Workplace Safety Trainers: Staying Agile in the Midst of a Pandemic

Workplace Safety Trainers: Staying Agile in the Midst of a Pandemic

Julie Gosse; Anthony Mccreery

Product #:9B21D004
Supplier:Ivey
Discipline:Operations Management, Strategy
Setting:Canada, 2020
Details:Case (PDF) • 6 pages • 2021-04-09 (Rev: 2025-06-03)

Subjects:

CovidHealth and wellnessBusiness managementOperations and supply chain managementStrategy

Industries:

Goods, trade, and consumer services

Geography:

North AmericaCanada
Your Price:$9.71

Purchase this material with a free Educator Account and enjoy more benefits:

  • Free Educator Copy
  • Free Teaching Notes
  • Build your coursepack
  • Discounted academic price

In May 2020, a senior business analyst at Workplace Safety Trainers (WST), a small business based in London, Ontario, was developing an initiative to increase efficiency in WST's shipping and logistics warehouse. The coronavirus pandemic had just started to shift the landscape of business, and WST had decided to procure and sell personal protective equipment through its online safety supply shop. After one month of unprecedented demand and round-the-clock efforts, orders had started to stabilize, and WST was considering implementing some investment initiatives to help the shipping and logistics team build out their shipping infrastructure. The senior business analyst needed to decide whether to invest in a developer to implement an e-commerce fulfillment platform, or invest in semi-automated sealing and labelling machines.

Learning Objectives

This case is recommended for the operations section of an introductory business course at the undergraduate level. This case provides discussion points for stockpiling, health and safety in the workplace, layoffs, and fluctuations in a product’s supply and demand. After working through the case and assignment questions, students will be able to do the following:
  • Compare operational strategies and investment alternatives using quantitative tools such as net benefit and payback analyses.
  • Allocate resources effectively in a process.
  • Analyze the theory of constraints and identify and resolve bottlenecks.
  • Analyze several alternatives both qualitatively and quantitatively.
Loading
Case Study: Workplace Safety Trainers: Staying Agile in the Midst of a Pandemic (English version) | Ivey Publishing