One option was to use an artificial intelligence (AI) platform, which centralized the candidate applications and improved the screening process by using machine learning to review videotaped candidate interviews. AI ranked the candidates, providing access to a larger talent pool and a quicker path to acquiring the needed talent. The process would resolve the bottlenecks that job aspirants typically faced in the traditional interview process, but would the tool dehumanize the entire process and undermine the interactions that ultimately led to better conversions and future integration with the brand and values of Yes Bank?
Yes Bank: AI or Human Connection for Talent Management?
Anuradha Mukherji, Jyotsna Bhatnagar
Product #:W25367
Supplier:MDI/Ivey
Discipline:General Management, Human Resource Management
Setting:India, 2020
Industries:
Your Price:$9.71
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Learning Objectives
- understand factors affecting organizational agility in the talent management landscape;
- appreciate the emerging role of technology in the talent management domain;
- identify strategies for improving competitiveness in talent acquisition; and
- consider the use of technology for efficiency and human capital management for opportunities to leverage human connections.