You Just Had a Difficult Conversation at Work. Here's What to Do Next

After a difficult conversation, we often want to put the situation behind us and move on. But it’s important to follow up with your colleagues afterward and acknowledge that the conversation happened. You might send an email to summarize the conversation and focus on the outcomes everyone wants. Clearly communicating next steps can proactively move the conversation forward. Then, focus on building a long-term relationship with the other person. This isn’t always easy, but it’s a muscle you can build. Regularly following up on these conversations can cement your reputation as a collaborator.