Ziqitza Health Care Limited: Responding to Corruption

Name: Ziqitza Health Care Limited: Responding to Corruption (English version)
SKU: IN-S295

Crawford, Robert;Smith, N. Craig

Product #:IN-S295

Supplier:INSEAD

Discipline:General Management

Setting:Asia, India

Details:Case (PDF) • 11 pages • 2013-05-27

Subjects:

Business ethics Social entrepreneurship

Geography:

Asia India Asia

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$9.71

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Sweta Mangal, CEO of Ziqitza Health Care Limited, must decide how to respond to a government official who has demanded a bribe to release payment for the ambulance services ZHL provides. Bribery is commonplace in India, but there is also a growing anti-corruption movement. A new employee argues that the bribe is the only way for ZHL to make payroll and maintain its ambulances, which means more lives saved. Mangal insists that ZHL is committed to an anti-bribery stance. What is the right decision? How can it best be implemented?